89% of process servers struggle to retain their clients while 87% of the clients are ready to change
their process servers.
Inconsistency in the quality of service of process is not an option, and establishing a National Standard for the process service industry would be beneficial to both process servers and legal professionals. A high standard in the process service industry will:
- Increase consistency of the quality of process service
- Eliminate hassles from improper service of process
- Advance process servers' training and knowledge
- Improve accountability among process servers and prevent sewer service of process
- Increase transparency of the quality of work process servers provide
- Award process servers for their service quality with increased service fees
- Change the competition factor among process servers from fee based to quality based
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