HOW TO ENSURE YOUR PROCESS SERVERS SERVE THEM RIGHT EVERY TIME
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STREAMLINE YOUR PROCESS SERVICE MANAGEMENT |
REDUCE MISTAKES FROM IMPROPER SERVICE |
ENSURE TIMELY AND CORRECT SERVICE OF PROCESS |
ELIMINATE DELAYS DUE TO INCORRECT AFFIDAVITS |
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DO YOU KNOW THAT ACCORDING TO THE NATIONAL CENTER FOR STATE COURTS, PROCESS SERVICE IS ONE OF THE TOP CHALLENGES CONFRONTING THE JUSTICE SYSTEM?
The Training for Managers Program is designed to help paralegals, legal assistants, attorneys and process service managers eliminate headaches from improper service of process and ensure its consistent quality through practical tools and management know-how. |
This fully online Training for Managers Program is brought to you by the experts in nationwide process service management and it is based on more than 30 years of successful management of process servers in the United States. It is administered by the Process Server Center with the goal to help legal professionals in managing process servers and to bring professionalism to the industry. The program helps you:
- Increase your process server efficiency and minimize costs for your business
- Ensure correct and timely service of process every time
- Eliminate hassles and mistakes from improper process service or delayed affidavits
- Streamline the management of your process service with practical know-how
- Cut time spent per service and increase service success rate
- Keep your clients happy and grow your business based on positive reviews
Upon completion of Training for Managers Program, you will receive:
- Invitation to Join PROServerLIST, the only Directory of Pre-Screened and Certified Process Servers nationwide
- As a member, you will be eligible to submit feedback and provide reviews for all process servers you work with
- Free updates to the Program related to most recent changes delivered right to your email
- Free additional tools and information to help you gain more experience and confidence as a manager
- Discounted rates on upcoming programs administered by the Process Server Center©
The Program is divided into nine Sections that can be completed in sequence or separately, with a final Summary of the management know-how and a free downloadable toolkit-questionnaire. Each section is delivered in a slide show presentation format to focus on the main points and help you remember. Links in the summarized slides expand into pages with more in-depth information to help you delve deeper into the material and provide you with tools and solutions you can use.
SECTION INFORMATION:
SECTION 1: Introduction to Insufficient Process Service
The Program begins with a case practice presenting one of the major problems from improper service of process.
Exploring the consequences and challenges due to insufficient service of process and its implications on the justice system and the work of legal professionals and process service managers.
Exploring the consequences and challenges due to insufficient service of process and its implications on the justice system and the work of legal professionals and process service managers.
SECTION 2: Case Studies: Improper Service of Process
Three case studies from service of process practice.
Review the particular problems in each legal case that led to inconsistent, improper or delayed service of process and the implications to the lawsuits due to these inconsistencies. Cases vary based on jurisdiction and court requirements.
Review the particular problems in each legal case that led to inconsistent, improper or delayed service of process and the implications to the lawsuits due to these inconsistencies. Cases vary based on jurisdiction and court requirements.
SECTION 3: Solutions to Improper Service of Process
Framework of the 4Ps™ Management Model
Introducing the Management Model of the 4Ps ™ and its importance to define the framework and set the standard in the process service industry. The Management Model of the 4Ps ™ is applicable to all process servers regardless of their state and is a progressive model for the successful management of process servers.
Introducing the Management Model of the 4Ps ™ and its importance to define the framework and set the standard in the process service industry. The Management Model of the 4Ps ™ is applicable to all process servers regardless of their state and is a progressive model for the successful management of process servers.
SECTION 4: Eliminate Hassles Equipped with the 4Ps™
Ensure that every service of process gets done right every time.
Practical applications of the 4Ps™ Management Model in managing process servers. Review of the three case studies introduced in Section 2. Applying the 4Ps™ to resolve each individual problem in each of the three case studies.
Practical applications of the 4Ps™ Management Model in managing process servers. Review of the three case studies introduced in Section 2. Applying the 4Ps™ to resolve each individual problem in each of the three case studies.
SECTION 5: Methods in Managing Process Servers
Explore the two main methods in managing process servers and learn the advantages and disadvantages of each method. Discover the implications of your management method choice on the quality and consistency of your service of process.
SECTION 6: Factors Leading to Inconsistencies
Just because process service is simple, it does not mean it is easy.
Six key factors that lead to inconsistencies in service of process. Learn the reasons behind each factor and the best approach in eliminating these inconsistencies and guaranteeing proper service of process with timely affidavits.
Six key factors that lead to inconsistencies in service of process. Learn the reasons behind each factor and the best approach in eliminating these inconsistencies and guaranteeing proper service of process with timely affidavits.
SECTION 7: Need for a National Standard
Benefits to a National Standard in Process Service
Discover specific and actionable solutions that eliminate improper service of process and instead increase service success rates. Learn how implementing a national standard in process service will help legal professionals and process service managers.
Discover specific and actionable solutions that eliminate improper service of process and instead increase service success rates. Learn how implementing a national standard in process service will help legal professionals and process service managers.
SECTION 8: Personal Service Remains "PERSONAL"
Why in light of increasing technological advances and introduction of electronic methods of service, process service still remains personal?
SECTION 9: Summary of Know-How and Free Questionnaire
Helpful summary of the 4Ps™ Management Model and access to a free downloadable questionnaire to help you further with ensuring the consistent quality of service of process.
ACKNOWLEDGEMENTS
In our mission to set the National Standard and advance the process service industry, our Greatest Appreciation to the people behind the Process Server Center programs development. We would like to acknowledge and say thank you for your contribution to:
James Dowd, Esq. | Program Contributor
Daniel Ladner, Esq. | Program Contributor
Jeffrey Glassman, Esq. | Legal Consultant
Professor Martin Desantis | Research Contribution
Brani Andreev | Curriculum Development
Richard Farrell | Program Administration
William Duke | Director Operations
Andrea Andreeva | Editor
James Dowd, Esq. | Program Contributor
Daniel Ladner, Esq. | Program Contributor
Jeffrey Glassman, Esq. | Legal Consultant
Professor Martin Desantis | Research Contribution
Brani Andreev | Curriculum Development
Richard Farrell | Program Administration
William Duke | Director Operations
Andrea Andreeva | Editor
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Combining management techniques and passion for excellence, Brani Andreev has developed the Management Model of the 4Ps™ to ensure the consistent quality of the services delivered. As the CEO of Associated Services, she has successfully implemented uniform standards in managing the nationwide delivery of legal support services to law firms, government agencies and corporations. |
"It takes Passion, Patience and Perseverance to manage people for many years ... It all begins with self-awareness, confidence and drive for growth. Then it requires curiosity to learn about others and empathy to want to walk in their shoes... "
Brani Andreev, Director of Curriculum Development |
